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10 January 2024
Please see below receival information on the MV Norfolk ex Brisbane.
Vessel Name: MV Norfolk
Voyage Number: v007E
Brisbane : 19 February
Norfolk : 28 February
General Cargo Receival Date’s: 08 January – 02 February Cargo Transport Systems
Reefer Cargo Receival Date’s : Tentative – 13 – 14 February TBA
Dangerous Goods Receival Date’s: 08 January – 26 January Cargo Transport Systems
Breakbulk Receival date: Tentative : 13‐ 16 February 14H00 at AAT Wharf
General and Reefer Bookings
All cargo must be booked with Neptune Pacific Agency Australia prior to shipment, no cargo will be
accepted at depot without booking confirmation.
Email: norfolk.bookings@npdlship.com
Phone: +61 2 9235 2999
Out of Guage Bookings
All cargo bookings that are over 3 tonne and exceed max height of 1.1m will be assessed on a case‐by‐case
basis. For all enquiries please contact
Email: Michelle.Cyster@npdlship.com
Hazardous Cargo
Hazardous cargo bookings are accepted subject to a fully completed International Maritime
Dangerous Goods Declaration being submitted showing the correct IMDG class & UN Numbers. The
cargo must have the appropriate IMDG Hazardous Class stickers affixed. Cargo will not be accepted
at CTS without approved IMDG and correct stickers affixed.
Shippers Letter of Instruction
When making a cargo booking you will be required to provide the following information
Shipper Name & Address ‐ including Contact person, phone & email address
Consignee Name & Address ‐ including Contact person, phone & email address
Number & Type of Packages
Description of the Goods
Details of any Hazardous Cargo
Transam New Zealand Ltd and Transam Australia as agents for Neptune Pacific Direct Line Pte Ltd.
NEW ZEALAND
Transam New Zealand Ltd.
P O Box 137085
Parnell, Auckland 1151
Level One, 29 Heather Street
Parnell, Auckland New Zealand
Phone: +64 9 308 3939
www.npdlship.com
AUSTRALIA
Neptune Pacific Agency Australia Pty Ltd
DBA Transam Australia
ACN 128 149 280
Level 12, 45-47 York Street,
Sydney NSW 2000
PO Box 3813 Sydney NSW 2001 Australia
Phone +61 2 9235 2999
Fax +61 2 9235 2912
Cargo Weight
Cargo Dimensions or Volume (including the pallet/skid)
AUS Customs Export Entry
All cargo being shipped to Norfolk Island requires approval of the Australian Customs Service (EDN –
Export Declaration Number).
Cargo Packing
All cargo must be palletised, strapped & shrink‐wrapped (preferably with black polythene)
Personal Effects should be packed into plywood crates
Large crates & cases must be skidded so that the cargo is capable of being forklifted from at
least 2 sides
All pallets are required to comply with the ISPM 15 standard
Pallets made of plastic, plywood or cardboard are acceptable
All wooden pallets to carry the symbol HT=heat treated or CT=chemically treated. No ‘CHEP’
pallets are allowed
The maximum height of a pallet must not exceed 1.1 metres
Cargo that is delivered with insufficient packaging will be turned away and not accepted and
the depot and/or Wharf
Shipping Marks
All cargo must be clearly marked with the Booking Reference number, the Consignee Name, and the
port of discharge.
For example, S00123456
YOUR NAME
NORFOLK ISLAND
Cargo Measurement
The dimensions of the pallet/skid must be included in the cargo measurements and should not
exceed 115cm long, 115cm wide or 110cm high.
To measure the cargo:
Length: Full length of the cargo or pallet; whichever is the greater
Width: Full width of the cargo or pallet; whichever is the greater
Height: From the ground to the highest point of the cargo
Cover Booking
Cover bookings that are cancelled within 14‐days of actual departure will incur a cancellation fee.
Thank you for your continued