USING YOUR MOBILE PHONE & INTERNET ON NORFOLK ISLAND

Norfolk Telecom Prepaid Mobile
Norfolk Telecom offers a Prepaid mobile service operating on a 2G GSM network.  Local SIM cards are available for purchase at Norfolk Telecom and various outlets on Norfolk Island.  See participating outlets.  Norfolk Island SIM Cards cost $20 and this includes $10 pre-loaded credit.  With Norfolk Prepaid, you don’t get a monthly bill, no long-term contracts and no monthly commitments to worry about.  Prepaid simply means that you pay for your credit up front and you can recharge whenever it suits you.  Just make sure that you contact your service provider to ensure that your mobile is not Network Locked prior to bringing your phone to Norfolk Island.

Where can I purchase my Norfolk Island SIM Card?
Norfolk Island SIM Cards are available at these following outlets:
• Norfolk Telecom
• The Trading Post
• Ina'ai Entertainment
• Paw Paw’s Pump Shed
• Norfolk Post
• Pete’s Place
Recharge Vouchers
Just top up your mobile with a Recharge Voucher which is available from Norfolk Telecom, all service stations, video stores and supermarkets.  Recharge Vouchers are available in $10, $20, $30 or $50 Credits.
International Roaming
Norfolk Telecom has an International Roaming partnership with numerous carriers world wide, including the major carriers in Australia and New Zealand.
Please note that International Roaming is only available for POSTPAID customers only.  Norfolk Telecom does not presently roam internationally with Prepaid mobile customers. 
If you are visiting Norfolk Island and intend on using your existing home country’s mobile phone number, please ensure that:folk Telecom has an International Roaming partnership with numerous carriers world wide, including the major carriers in Australia and New Zealand.
Please note that International Roaming is only available for POSTPAID customers only.  Norfolk Telecom does not presently roam internationally with Prepaid mobile customers. 
a)    your phone is on a post-paid account
b)    you have confirmed with your carrier that your mobile number has International Roaming activated
For all other mobile customers wishing to use their phone with a Norfolk Telecom SIM card, please ensure that you contact your service provider prior to bringing your mobile to Norfolk Island and confirm with them that your phone is not Network-Locked.

BRING YOUR LAPTOP!

Internet Services & Wireless Hotspots Access


Visitors to the Island can now bring their laptops or iPhones and access the Internet and emails whilst on holidays.

Wireless Internet Hotspot access is available at Norfolk Telecom and participating Hotspot locations on the Island. Most cafés and clubs have Wireless Internet access.

Prepaid Hotspot Vouchers can be purchased from various outlets around the Island.
  • 1 hour for $5.00
  • 5 hours for $20.00
  • 10 hours for $35.00
Most accommodation houses and hotels offer ADSL Services or Wireless Hotspot access to their guests.